Consumers are much more informed these
days about mortgages and mortgage products, and are highly engaged, especially
millennials who are comfortable searching the Internet for information and
rates. According to the Canadian Mortgage
and Housing Corporation’s (CMHC) 2017 Consumer Survey, 76% of mortgage
consumers did online research, and 31% access online information through their
mobile devices.
Among those going online, 50% went to
lender websites, 25% to broker websites, and 15% visited both lender and broker
sites. Seventy-six per cent used a
mortgage calculator, 51% did a financial self-assessment, and 29% filled out an
online pre-approval form.
Because consumers are highly engaged,
they are more confident about their mortgage decisions. Still, with all that research,
more than half contacted a mortgage broker to get further clarification.
According to the survey, mortgage broker share
of the market is increasing with renewers, from 26% in 2016 to 35% in 2017.
This is a prudent move, considering how much the mortgage rules have changed.
This
may be the year you get that renewal letter in the mail. Many of you may just
sign the new renewal rate because it’s easy, and the idea of switching to another
lender may be too onerous. You are busy with work and family and don’t have the
time to do the research to see if there may be a better deal for you.
The CMHC survey found that 39% of
households automatically renew their mortgages when the term is up instead of
trying to find a better deal. When you’ve done your homework prior to
purchasing a home, it only makes sense to do as much research at renewal time
as you can. Quite often the renewal rate offered to you by your lender is
higher than the market average.
There may also be material changes in your
household. Perhaps you’ve started a family, or one of you has been promoted. This is another good time to contact a
mortgage broker to review your financial situation and see what makes sense for
you to do.
Here are some tips to make sure you’re
getting the best mortgage product:
· Get going
early. Start the discussion four to six
months ahead of renewal time. Most lenders will guarantee a discounted rate for
four months but your renewal agreement is usually sent only 30 days ahead of your
maturity date.
· The posted
rate is usually not the best.
Often, depending on your lender, you’ll get the posted rate, not the discounted
rate, as a renewal rate. A report by Mortgage Professionals Canada found that
renewers working with a mortgage professional saved approx. 2 points below
posted rates. That can translate into thousands of dollars in savings.
· Do your homework. Shop around to get the best deal, tailored
to your particular situation. If you decide to switch lenders, there are no
penalties at renewal time.
· It’s not
always about interest rate. Don’t
fixate on rate. There are other options that may appeal to you such as changes
to amortizations or changes to the rate type.
· Why a
mortgage broker? Most surveys
find that brokers can get you a better rate because of their relationships with
multiple enders. A broker can give you independent advice because they are not
tied to one lender. A broker can also save you time with one-stop shopping. And
there’s no cost to you.
In some cases, the new rule changes
may necessitate that you stay with your current lender at renewal time. A
broker can help assess the situation and provide advice, even if that means
staying with your current lender.
The bottom line is that research is
equally as important at renewal time as it is when purchasing your new
home. Don’t leave it until the last
minute.
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