Thursday, July 17, 2014

Job Posting -- Broker Support Coordinator

TMG The Mortgage Group – Broker Support Coordinator

Licenses or Registrations Required: 5-7 years in an administrative role, ideally in the financial industry, but not required
Location of Positions: Toronto, Ontario
Applicants may contact: Email or fax 1.888.534.3706 by August 1, 1014

Job Description

Broker Support Coordinator:

Reports To
Mark Kerzner, President

Hours and Salary
* Full Time, Flexible
* 12 Month Contract, Maternity Coverage
* Competitive salary and benefits

Broker Support Coordinator is responsible for a wide variety of administrative duties in support of the President and other senior management members and teams. Duties include but are not limited to coordinating the hire and resignation process for all Ontario mortgage brokers, arranging travel plans for TMG management if required, meeting organization, scheduling appointments and drafting both internal and external correspondence. Strong customer service and interpersonal skills will be required as communication and client inquiry assistance will be a key component within this position. He/she is required to maintain confidentiality and professionally interact with employees, brokers, management and the public.

Job Duties

  • Provide direct administrative and office management support to all members of the executive team, and Ontario brokers as required and directed including but not limited to broker hires, resignations, terminations and team switches.
  • Coordinate logistics for all ON brokers including and not limited to setup and removal of multiple database, e-mail, distribution lists, mortgage origination, insurance, memberships and Equifax.
  •  Update daily rate sheets every morning.
  • Prepare travel schedules, book travel arrangements, and make reservations for senior management and executive staff if required.
  •  Coordinate logistics of executive team programs including meetings, seminars, workshops, special projects, and provincial events. This includes maintaining RVSP lists and coordinating all national sponsorships.
  • Prepare draft reports, background documentation, and research for President and Senior Managers
  • Coordinate office activities.
  •  Troubleshoot and/or escalate office administration and broker issues.
  •  Receive incoming mail.
  • Deposit Banking
  • Facilitate communication from department managers, business unit leaders, and project managers.
  • Complete expense reports, pay invoices, and other related duties.
  • Work with discretion regarding sensitive and confidential information
  • Provide employee assistance with registration processes
  • Other duties as assigned by management


  • Post-Secondary Diploma or University Degree in Business Administration, or relevant discipline, preferred.
  •  Secondary School Diploma required.
  •  5-7 years’ experience in an Administrative/HR role preferred.
  • Strong knowledge of office procedures and practices.
  •  Keen attention to detail.
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel, Power Point).
  • Experience in the finance industry preferred.
  • Data analysis skills required.
  • Basic research skills required.
  • Ability to develop and implement strategies.
  • Effective communication skills with individuals at all levels of the organization.
  • Superior telephone manners and strong interpersonal skills.
  • Proven organizational and time management skills.
  • Presentation skills required.

Work Conditions

  • Interacts with employees, various management levels and Ontario brokers and assistants

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